Client Learning Services (Product Training)
One of the keys to a successful deployment of district-wide software is ensuring each teacher and administrator is fully trained. Spectrum K12’s product training
program is acclaimed by clients because:
- The courses are designed and delivered to ensure districts start immediately realizing the benefits of Spectrum K12’s solutions.
- Spectrum K12’s product trainers (Client Learning Consultants) are former educators, special educators and/or parents of special needs children.
- The Client Learning Consultants have extensive experience in district-wide software implementations as well as intimate knowledge of Spectrum K12’s products.
- The combination of these skilled and experienced Consultants with the variety of training options to meet each district’s need, districts can effectively
and efficiently deploy Spectrum K12 products throughout their organizations.
Spectrum K12 provides a comprehensive, long-term training program to guide the districts through the first two years of Encore use. Training options include
Train-the-Trainer, End User and supplemental customer training to meet each district’s specific need.
Year 1 - Encore Special Education
The focus of Year 1 is on the Special Education module, including staff training and Special Education management via Encore data. This begins the sustained learning training model.
Most districts prefer the Train-the-Trainer Certification Program; however, if the district prefers, Spectrum K12 can provide end-user training as well. All districts receive:
- Training consultation with a Spectrum K12 Client Learning Consultant
- Planning the training roll-out to district staff
- Identifying the differences between current process and those that will
be needed with the implementation of Encore
- Product training that includes all aspects of Encore functionality, including
the “happy path” when everything goes right as well as what to do when an
end-user makes a mistake
- Train-the-Trainer Certification for up to 10 district trainers, or
- Encore Experts training for 2 district staff members if Spectrum provides
end-user training
- Training on the electronic forms included in the product
- Training roll-out preparation including computer lab set up, training database
preparation, training practice and much more - System Administrator training for up to 5 district Special Education or
IT staff members.
Train-the-Trainer Certification Program Materials include the following standard materials:
- Encore! Train-the-Trainer Certification Program Notebook
- Encore! End-User Training Workbook
- Encore! Quick Start Card
- Encore! System Administrator Guide.
End-User training materials include the following standard materials:
- Encore! End-User Training Workbook
- Encore! Quick Start Card
- Encore! System Administrator Guide.
Year 2 - Encounter Tracker, Intervention, 504, LEP (ELL) and Ensight
Modules
Once the district has integrated the use of Encore Special Education, it’s time to begin managing service delivery via Encounter Tracker. Districts can document when providers provide direct, related and indirect services to special needs students.
The use of Encounter tracker is simple and easy to use; training for trainers and planning can be accomplished in one day; district staff training can be accomplished in a 2-hour hands-on session or via computer-based training.
End-User training materials include the following standard materials:
- Encore! Encounter Tracker User Guide
- Encore! Encounter Tracker Quick Start Card.
The Intervention, 504 and LEP modules are delivered with all the basic functionality required, but are highly configurable so each district can customize them to blend easily with current district processes.
District experts from each area will work with a Spectrum K12 Learning Consultant for up to 1 ½ days to learn how the modules work and to configure the product as needed.
Another half day is built into the schedule to train the district trainers on each of these expansion modules. Training materials include the following standard materials:
- Module Configuration Workbook
- Module User Guide
- Module Quick Start Cards.
The 1-day Ensight training is designed to provide instruction and practice time for the top District Administrators who will use this powerful data analysis tool. Training materials include the following standard materials:
- Ensight User Guide
- Ensight Quick Start Card.
The final component of the sustained learning model is consultation with each client to address challenges or gaps in learning that occur during the year. Spectrum K12’s Client Learning Consultants provide a needs analysis and plan to assure Districts get full value from their Encore implementation.
Individualized training sessions can be developed for your District upon request.
